We travel full time in a 5th wheel and when we arrived at a park in town we discovered that our dust cap on the rear axle was missing and had lost some grease. Not knowing if something more serious was going on we brought it here for service. The mechanism removed the wheel and checked everything over good, determined that there was nothing else going on, put some grease in and put wheel back on. After all that he didn't charge us anything. We will definitely come here if we are in the area again and need any service.
Today was my first time to do business with this establishment, and I was very much impressed with the whole experience. As a retired assistant director of a Louisiana Technical College, I realize how difficult it is for a business to keep up with rapid changes in the auto industry as well as the "Web" but this place handles it all very professionally and in a very friendly environment. My truck needs were met in a timely manner and very reasonably priced.... all of this is rather difficult to find in many of today's businesses. I will definetly be using Hot Springs Tire and Auto for any future auto needs.
Brought my van in this morning for new brakes and rotors, called the day before and spoke with Lonnie and he was very accommodating. Got a call back from Terry today and turns out the calipers and brackets on the rear were also bad and the estimate was considerably more than we could afford, told him to hold on while I talked with my husband. Before I even got off the phone with my husband Terry called back and told me they were able to get one caliper and bracket working! While it was more than I expected to pay these guys did their due diligence to ensure only necessary work was done and they were very friendly and respectful! You guys have customers for life here as I will never go anywhere else for our families car needs!
Staff is always friendly and professional. I had a flat at the end of their work day. One of the guys fixed it with a plug so I could get home home. He used his own mini air pump to air up the tire since the shops air compressor was already turned off and.the shop was locked up.
This place has been there for me in a pinch and they may not realize it. They are good people. Employ a lot of people, for a tire place. If you have the money to spare those is a good place to go.
Hot Springs Tire Auto is a US Car Repair based in Hot Springs, Arkansas. Hot Springs Tire Auto is located at 3123 Albert Pike Rd, Hot Springs, AR 71913, USA.
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