5
1635 Higdon Ferry Rd Suite C, Hot Springs, AR 71913, USA
Hot Springs, Arkansas 71913
+1 501-525-7447

Customer service does not exist, how does this store stay open, quoted $100.00 to package an item that weighs 20 lbs and measured 18" X 16" X 8". If you can utilize any other service, I would strongly suggest doing so. This place is a RIP OFF!

I wish the "customer service" rep who answered the phone had bothered to give her name. I would publicly list it here so you would know who to avoid. That being said, please exhaust every other available option before using this location as a last resort. Staff is rude and unknowledgeable of the basic aspects of their job.

Worst service ever. Will loose your package and not tell you untill you have to call and ask where your package is

These folks at the UPS store on Higdon Ferry rd are about the rudest & least customer friendly retail package stores I’ve ever been to. If you ask a question they ALWAYS have some quick one word response or just a snappy comment back to me. I WILL NEVER GO BACK. DI NOT USE THERE SERVICES.

Horrible experience every single time I have to go to this store. One time, I asked the manager for a receipt for the tracking number and he refused to give it to me and said I should’ve had an email with the tracking number from amazon (I was returning a package). Most recently, I had a note on my door that two of my packages would be at the store at 1pm the following day (not even sure why the driver didn’t leave my packages at my door; they didn’t require signatures). I went to the store at 1pm and a lady took my drivers license and walked around the store for approx. 5 minutes and came back to tell me she couldn’t find my packages and she’s sorry. I asked to speak to the manager and he told me that they’re being rerouted and should be delivered the next day. He didn’t give an explanation and wasn’t friendly. Ridiculous and horrible customer service. Use somewhere else if you can!

Show Map

The Ups Store — Finance company in Hot Springs

We are glad to greet you!

The Ups Store

Finance company at 1635 Higdon Ferry Rd Suite C, Hot Springs, AR 71913, USA. Here you will find detailed information about The Ups Store: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:00 AM – 6:00 PM
  • Tuesday
    8:00 AM – 6:00 PM
  • Wednesday
    8:00 AM – 6:00 PM
  • Thursday
    8:00 AM – 6:00 PM
  • Friday
    8:00 AM – 6:00 PM
  • Saturday
    8:00 AM – 12:00 PM
  • Sunday
    Closed

Rating

3
/
5
Based on 5 reviews

Contacts

Categories:
State:
Arkansas
Address:
1635 Higdon Ferry Rd Suite C, Hot Springs, AR 71913, USA.
City:
Hot Springs
Postcode:
71913

About The Ups Store

The Ups Store is a US Finance company based in Hot Springs, Arkansas. The Ups Store is located at 1635 Higdon Ferry Rd Suite C, Hot Springs, AR 71913, USA.


Please contact with The Ups Store using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find The Ups Store opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

Are you the owner?
You can make a change to the page:
Edit this page

ALL reviews about The Ups Store

  • Grace
    Added 2016.09.18
    Customer service does not exist, how does this store stay open, quoted $100.00 to package an item that weighs 20 lbs and measured 18" X 16" X 8". If you can utilize any other service, I would strongly suggest doing so. This place is a RIP OFF!
  • Leslie
    Added 2016.05.23
    I wish the "customer service" rep who answered the phone had bothered to give her name. I would publicly list it here so you would know who to avoid. That being said, please exhaust every other available option before using this location as a last resort. Staff is rude and unknowledgeable of the basic aspects of their job.
  • Hannah
    Added 2014.12.01
    Worst service ever. Will loose your package and not tell you untill you have to call and ask where your package is
  • Caleb
    Added 2014.05.19
    These folks at the UPS store on Higdon Ferry rd are about the rudest & least customer friendly retail package stores I’ve ever been to. If you ask a question they ALWAYS have some quick one word response or just a snappy comment back to me. I WILL NEVER GO BACK. DI NOT USE THERE SERVICES.
  • Trinity
    Added 2014.02.16
    Horrible experience every single time I have to go to this store. One time, I asked the manager for a receipt for the tracking number and he refused to give it to me and said I should’ve had an email with the tracking number from amazon (I was returning a package). Most recently, I had a note on my door that two of my packages would be at the store at 1pm the following day (not even sure why the driver didn’t leave my packages at my door; they didn’t require signatures). I went to the store at 1pm and a lady took my drivers license and walked around the store for approx. 5 minutes and came back to tell me she couldn’t find my packages and she’s sorry. I asked to speak to the manager and he told me that they’re being rerouted and should be delivered the next day. He didn’t give an explanation and wasn’t friendly. Ridiculous and horrible customer service. Use somewhere else if you can!
Leave your own review about The Ups Store:
Add a review

Find Finance company in Hot Springs

Capital Financial Advisors
Finance company in Arkansas
1700 Malvern Ave, Hot Springs, AR 71901, USA.
Hutts Financial Group Inc
Finance company in Arkansas
16 Graham Gardens, Hot Springs, AR 71901, USA.
John Hoefl Ameriprise Financial Services Inc
Finance company in Arkansas
2228 Albert Pike Rd r, Hot Springs, AR 71913, USA.
Mazzanti Financial Designs
Finance company in Arkansas
1801 Central Ave, Hot Springs, AR 71901, USA.
Morgan Stanley
Finance company in Arkansas
4262 Central Ave a, Hot Springs, AR 71913, USA.
Ouachita Financial Advisors
Finance company in Arkansas
401 Ouachita Ave, Hot Springs, AR 71901, USA.