Thanks,
Well the food was good and fast... service was ok.. but once the food arrived that was the last time she came by.. no refills! And another waitress brought us our check.
Let me just say our server Daniel S. Was great. We was there around 6:00 AM after work. A table of 3. As we was being seated a manger was yelling at an employee in front of customers everyone was looking like wow. She was just rude. How does someone stay a manger who treats there employee's like this. And at the end she gonna try and be all nice saying have a great day . No . The 3 of us all work in the same restaurant Industry and has never been talk too the way this manger talk too her people. From what we understand it's like that all the time. So I hope the upper management take notice and do something about it. Or better yet I'll just call corporate. This is unacceptable .
Jennifer waited on my rather large family today, including my Facebook friend, Charlie whom I just met in real life who lives here.
The Manager was very friendly as was the wait staff. ALL of our food was excellent, we were very satisfied with it.
It was a spur of the moment visit to Ihop. We were seated and while telling the server (who was very polite) what we want to drink we noticed small ants crawling up the wall. We were seated at a different table. Once we ordered and got our food we soon after noticed another small bug. We told a different waitress as to not be troublesome. Who was again very polite. She chased the bug under the table and killed it. She walked over and told the manager. The manager replied "It was probably just a moth!" the waitress said "No I saw it it was small and black." The manager said " Well we can't do anything about it with our doors always open and customers in here!" she then stomped over to our table and handed us the ticket and told us " I took off 10%" Naturally we said thank you. She said" We have taken every precaution we can it does nothing I have them all in my kitchen at our house." Wish we had a better visit I am very disappointed.
We asked to sit on the emptier side of the restaurant and the manager said "We don't have any servers on that side." ... really?? There are literally 2 servers serving 4 people on that side and we can't sit there, instead she tried to cram us in on the side with everyone eating shoulder to shoulder..We won't be back. This is the 2nd time this has happened here, completely ridiculous..We told her we want to be able to see the merchandise in the back of my truck that we just purchased and she said, "No one steals here. I leave my car unlocked all day." .... really? You're an idiot! People get shot here lol we said No, we'll go somewhere else. #worstmanagerever
We had one problem but it was corrected quickly and we were very satisfied. We had 9 people, our wait was reasonable considering it's Black Friday.
Cathy
Ihop is a US Restaurant based in Hot Springs, Arkansas. Ihop is located at 3837 Central Ave, Hot Springs, AR 71913, USA.
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