Pathetic. Just go to Thai me! $55 bucks for a "facial" & by facial I mean she rubbed some cream on my face and then put a hot towel on my face. That was it. It may have took her 8 minutes total. Then they charged my card for services I didn't receive so now I have to go to my bank and dispute the charges. I spoke with the spa "manager" Laci and she was very unprofessional and rude. I then asked to speak to her manager Kurt and he was no help either. They just didn't care. I will never go back. I am on maternity leave so I have plenty of spare time & I will be writing this review everywhere I can to warn people of this so called "spa"!
Spa Botanica is our favorite spa in Hot Springs. We ended up at Embassy Suites 8 years ago on a spur of the moment weekend get away. Thankfully it was a slow weekend and were able to get appointments for massages and express facials. The massages were amazing, the massage therapists were obviously well trained and gifted. The brief facials were the perfect finish. Nice cleansing and moisturizing treatment. I've also had the luxury facial (cadillac version of the traditional facial) and that's simply a luxury like no other.
We had the couples Magic Moment package and it was amazing!!! The staff and amenities were excellent. I've been to other places and this was definitely my favorite.
For the price this is a great spa! Nothing too fancy however Heather is probably the best relaxation masseuse I have ever had 2 years in a row!!
My mom and I both received Swedish massages here on Monday and they were fantastic! Spa Botanica was much better than we had anticipated. Professional and experienced staff. Clayton gave a wonderful massage. We will definitely book massages again at Spa Botanica during future visits to Hot Springs.
Thieves
Since that point we regularly visit Spa Botanica. All the staff we've encountered have been friendly and professional. Top notch facility!
Spa Botanica is a US Spa based in Hot Springs, Arkansas. Spa Botanica is located at 400 Convention Blvd, Hot Springs, AR 71901, USA.
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