In regards to the service department: Went in to get a flat tire patched up and was greeted with prompt service by Chad and team. While they didn't know about the Honda Sentinel program, they were very polite and kind to an out-of-towner. Hopefully I don't get another flat, but if I do, I'll definitely come back since they did an excellent job.
I was passing through town while on vacation when my air pressure light came on. Luckily I happened to be right next to this Honda dealership. I pulled in and I was promptly greeted by someone in the service dept. I told him the issue and he immediately told me no problem we will check it and see whats wrong. While I was waiting I had a friendly chat with a salesman and we discussed a little bit of everything. Soon my car was pulled around and I was told that just my air pressure was low and it was all fixed. Not only did they air up my tires but they washed my car for me too! This was above and beyond what I was expecting. Great Job Gregg Orr Honda!
Very friendly and professional employees. Quick service and job done when they said it would be. Very satisfied. Definitely will use again.
Did a good job fixing up my transmission. Their time estimates are definitely off, though. One hour quickly became 2.
Service department got me in for appt only 2 hours after calling to ask for an oil change. Long wait when with child so I'd suggest offering loaner vehicle during wait or creating a kids area where children could read, play games, watch TV other than the news channel that's typically on in waiting area with no remote laid out for customers preferred choice when there aren't any other customers in waiting area. The employee's seem nice and the service has always been good although pricey.
Gregg Orr Honda Of Hot Springs is a US Car Dealer based in Hot Springs, Arkansas. Gregg Orr Honda Of Hot Springs is located at 4701 Central Ave, Hot Springs, AR 71913, USA.
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