I wish I had read more reviews on this specific hotel. The pictures online were obviously not of this hotel. Very run down looking with a half finished Ramada hotel next door (that we found out was started on 4 years ago) but all the signs said "Coming Soon!" Yes it had a hair dryer, coffee, and ironing board plus a TV from the 80s (with cable). I almost thought I was going to get shot while staying there. It was quite ghetto fabulous. No offense but this is just how I felt. Surprising no bugs. They did have soap, no shampoo (thank goodness we bring our own). I would not stay again. I am usually great at booking hotels online but I've proven myself wrong with this one!
Rooms lights did not work. Hot tub was cold. Worker was very rude, and not very informative. No microwave or refrigerator. Stairs were broke and unsturdy.
During my first stay (Jan. 20 2013) as a walk in customer i made inquiry about a future stay and rates, i was told the rate was the same being on same day of week. When i returned on 2-17-2013 the rate went from 63 to 81. During this stay there was no soap or shampoo. The front desk staff while during shift change, was very rude and unaccommodating.I was ignored staff was very slow and rude in their demeanor. During check out i ask to talk with manager was told manager not available and to file complaints online. I left my name and phone number for the manager to call me. After not receiving no calls i called them back and still no manager available. Never will i be a guest in their establishment again.
The front desk clerk was rude, and not very informative. The hot tub was extremely cold. TV is outdated. No refrigerator or microwave.
Service was good. Room was nice. An overall decent visit. Definitely a barely over mediocre experience.
Americas Best Value Inn is a US Lodging based in Hot Springs, Arkansas. Americas Best Value Inn is located at 2204 Central Ave, Hot Springs, AR 71901, USA.
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