This place is great! We stayed during our family vacation for 3 days and had absolutely zero issues with this hotel. The breakfast is delicious also. It is the typical make your own waffle and cereal bar, but they also have eggs, sausage, and biscuits. Room was clean and great. Facility was very clean and well decorated.
The complimentary breakfast doesn't offer much...
It looks like every other Comfort Suites you've ever been to. Facilities are clean and the staff are nice and pleasant They were very accommodating for our check-in on Thanksging day.
Got my whole body covered in bedbug bites from Room 206. While I was using this hotel only to sleep (everyother night) and shower. My Father was dying in Hospice next door and I was alternating nights at the hospice with his wife. When I actually realized what was happening I left the hotel and contacted manager who insisted I'd brought them from the hospital. My Father's wife had no bites from her hospice nights. Terrible treatment until regional manager stepped in. Comped my 7 nights. Other guy offered 1 night. BEDBUGS!!! It is now almost 3 weeks since I've been home and am still itching and scarred from the bites. Wish I could post pictures.
Overall, it's a chain hotel. It lacks character but you know what you're getting and is close to bath row.
Book it! This place is close to the highway and downtown. Very safe neighborhood.
This hotel appeared to be either very new or newly-renovated. Everything was clean, neat, tidy and super-sharp-looking. I was impressed by all amenities we experienced (room, bathroom, breakfast, pool and lobby). All staff we encountered were incredibly friendly. :)
Sister and her husband use comfort suites a lot and booked hotel for two nights for my honeymoon. When we got there we assumed it would be paid in full, but online booking didn't do that. Denise, sorry if I misspelled the name, was very patient and kind and helped us out 100%. When you have two customers who are grumpy from driving five hours and have to take another hour to figure out how to get the payment approved, it's hard for anyone to be patient and nice. She helped think of ways to get the payment done faster and was so patient and nice with us. She deserves a promotion!
My parents got a room with a jacuzzi in it-- not that there's anything wrong it, I was just surprised that it was right in the middle of the sitting area.
Comfort Suites is a US Lodging based in Hot Springs, Arkansas. Comfort Suites is located at 320 Nash St, Hot Springs, AR 71913, USA.
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